Contact
Talk to Auntie
Questions, corrections, ads or billing. We read everything.
Reach us
Email: hello@auntieknowsnative.com
Phone or text: (575) 729-1911
We answer within two business days. Email is best. If you call and we miss you, leave a message and we'll call back.
Common questions
- Fix or remove a listing: email us the page and what needs changing.
- Suggest something we missed: a tribe, group, event, church or resource that belongs on a state page? Email it to us and we'll check it out.
- Add an event: see Submit an event.
- Claim a tribe page: see Claim a tribe page.
- Advertise or get a badge: see Advertise and Badges.
Ads and payments
- Billed monthly by autopay, starting when you submit your listing. It goes live once we approve it; if we don't, you get a full refund.
- Cancel anytime. Your listing stays up through the month you've paid for, then comes down. No cancellation fee.
- Your rate stays locked as long as your subscription stays active without a break. If you cancel and restart later, current prices apply.
- Refunds: if we decline your listing, you get a full refund. Once a listing is live, we don't give partial refunds for unused time. A badge that isn't approved doesn't change your listing or your payment.
- Receipts come by email from our payment processor, Stripe. To update your card or cancel autopay, use the link in your receipt or email us.
- Listings that break our terms, including a false claim of Native ownership, are removed without refund.